Crucial Conversations (c) by Vital Smarts is the first of a four book series designed to help people pursue a vital life by having best practices in their conversations (Crucial Conversations and Crucial Confrontations), learning to use their influence to benefit others (Influencer) and learning to gain the personal power to change anything in their lives (Change Anything). The notes here were developed in my work with training leaders and teams to thrive in their professional and personal lives. I’m happy to help you do the same.
NOTE: I am not an certified Vital Smarts trainer. I do find this material helpful in my own relationships, and in training others. I’d be happy to work through the book in one or multiple sessions, with and individual or group.